Glossary

Session
A temporary record of a user’s interaction with a system.
Slug
The part of a URL identifying a specific page (e.g., 'about-us' in www.example.com/about-us).
SMTP
A protocol used to send emails from applications or systems.
SOAP
An older web API protocol for exchanging structured information.
Social Engineering
The use of deception to manipulate individuals into divulging confidential or personal information.
SQL
The standard language used to communicate with relational databases such as MySQL.
Stakeholder
Any individual or group who has an interest in the success or failure of a business or project.
Stripe
An online payment gateway integrated with MokoCRM for digital transactions.
Support Ticketing System
A system for logging, tracking, and resolving support requests.
SVG
An XML-based format for displaying vector images on the web.
Tag
A keyword or term assigned to a piece of information that helps describe and organize it.
TakePOS
Dolibarr module for point-of-sale transactions.
Task
A unit of work assigned within a project.
Template
A pre-designed format used to generate consistent documents or views.
Time Tracking
Recording the time spent on project activities.
Turnover
The rate at which employees leave a company or inventory is sold and replaced.
Two-Factor Authentication (2FA)
An extra layer of security that requires a second form of verification in addition to a password.
Typography
The style and appearance of text, including fonts, sizes, and spacing.
UI
The space where interactions between humans and machines occur.
UI Design
The process of designing interfaces in software with a focus on appearance and usability.