Glossary

Phishing
A social engineering attack to steal sensitive information like login credentials or financial details.
POS
System for physical transactions, e.g., TakePOS in Dolibarr.
Profit Margin
The percentage of revenue that exceeds the costs of doing business.
Project Management
The discipline of planning, organizing, and managing resources to achieve specific goals.
Query
A request for information from a database or search system.
Redirection
Automatically sending a user from one URL or resource to another.
Refactor
Improving existing code structure without changing its external behavior.
Resource
Personnel or assets assigned to perform tasks within a project.
Responsive Design
A web design approach that ensures pages display well on various devices and screen sizes.
Responsive Web Design
A design approach ensuring a website works well across various devices and screen sizes.
REST
A modern web API protocol used to exchange data between systems over HTTP.
Risk Assessment
The identification and analysis of relevant risks to the achievement of objectives.
RMM
Tools that allow IT teams to monitor and control systems remotely.
ROI
A measure used to evaluate the efficiency or profitability of an investment.
SaaS
A software delivery model where applications are accessed online via subscription.
Scalability
The ability of a system to handle increased workload without performance loss.
Scope
The boundaries and deliverables defined for a project.
Security Audit
A review of systems, policies, and procedures to identify vulnerabilities or ensure compliance.
SEF
Search Engine Friendly URLs — clean URLs like /about-us instead of index.php query strings.
SEO
Strategies used to improve a website’s visibility on search engines.