Glossary
- SaaS
- A software delivery model where applications are accessed online via subscription.
- Scalability
- The ability of a system to handle increased workload without performance loss.
- Scope
- The boundaries and deliverables defined for a project.
- Security Audit
- A review of systems, policies, and procedures to identify vulnerabilities or ensure compliance.
- SEF
- Search Engine Friendly URLs — clean URLs like /about-us instead of index.php query strings.
- SEO
- Strategies used to improve a website’s visibility on search engines.
- Session
- A temporary record of a user’s interaction with a system.
- Slug
- The part of a URL identifying a specific page (e.g., 'about-us' in www.example.com/about-us).
- SMTP
- A protocol used to send emails from applications or systems.
- SOAP
- An older web API protocol for exchanging structured information.
- Social Engineering
- The use of deception to manipulate individuals into divulging confidential or personal information.
- SQL
- The standard language used to communicate with relational databases such as MySQL.
- Stakeholder
- Any individual or group who has an interest in the success or failure of a business or project.
- Stripe
- An online payment gateway integrated with MokoCRM for digital transactions.
- Support Ticketing System
- A system for logging, tracking, and resolving support requests.
- SVG
- An XML-based format for displaying vector images on the web.